Privacy Policy for PCR Solutions

This privacy policy explains how PCR Solutions (“we”, “us”, “our”) collects, uses, and protects the personal information of our website visitors and customers (“you”, “your”). By using our website, you agree to the terms of this privacy policy.

What information do we collect?

We collect the following types of personal information from you when you visit our website or use our services:

• Contact information, such as your name, email, address, phone number, etc., when you fill out a form, sign up for our newsletter, or contact us.
• Payment information, such as your credit card details, billing address, etc., when you make a purchase on our website.
• Technical information, such as your IP address, browser type, device type, operating system, etc., when you access our website.
• Usage information, such as your browsing history, preferences, feedback, etc., when you interact with our website.
• Cookie information, such as your session ID, language, location, etc., when you visit our website. Cookies are small files that are stored on your device by your browser. You can learn more about how we use cookies in our cookie policy.

Why do we collect this information?

We collect this information for the following purposes:

• To provide our services to you, such as processing your orders, delivering your products, responding to your inquiries, etc.
• To improve our website and services, such as analyzing user behavior, testing new features, fixing bugs, etc.
• To communicate with you, such as sending you newsletters, updates, offers, surveys, etc., with your consent or as permitted by law.
• To comply with our legal obligations, such as tax, accounting, reporting, etc.
• To protect our rights and interests, such as enforcing our terms and conditions, preventing fraud, resolving disputes, etc.

How do we collect this information?

We collect this information directly from you when you provide it to us, such as when you fill out a form, make a purchase, or contact us. We also collect this information automatically from you when you visit our website, such as through cookies, web beacons, log files, etc. We may also collect this information from third parties, such as our partners, affiliates, service providers, advertisers, etc., with your consent or as permitted by law.

Who do we share this information with?

We do not sell your personal information to anyone. We may share your personal information with the following parties for the purposes described above:

• Our partners and affiliates, such as our suppliers, distributors, agents, etc., who help us provide our services to you.
• Our service providers, such as our hosting, payment, analytics, marketing, etc., who perform functions on our behalf.
• Our advertisers, such as Google, Facebook, etc., who display ads on our website or other platforms, based on your interests and preferences.
• Our regulators, authorities, courts, etc., who require us to disclose your information for legal reasons.

We require all third parties to respect your privacy and protect your information in accordance with the law and our standards. We do not allow them to use your information for any other purposes than those authorized by us.

What are your rights and choices?

You have the following rights and choices regarding your personal information:

• Access: You can request a copy of your personal information that we hold.
• Correction: You can request us to correct any inaccurate or incomplete information that we hold about you.
• Deletion: You can request us to delete your personal information that we hold, unless we have a valid reason to keep it.
• Objection: You can object to our processing of your personal information for certain purposes, such as direct marketing, profiling, etc.
• Restriction: You can request us to restrict our processing of your personal information for certain reasons, such as if you dispute its accuracy or legality.
• Portability: You can request us to transfer your personal information to another party, in a structured, commonly used, and machine-readable format.
• Withdrawal: You can withdraw your consent to our processing of your personal information at any time, without affecting the lawfulness of the processing before the withdrawal.
• Complaint: You can lodge a complaint with us or the relevant data protection authority, if you are unhappy with how we handle your personal information.

To exercise any of these rights or choices, please contact us using the details below. We may ask you to provide proof of your identity and verify your request before fulfilling it. We will respond to your request within a reasonable time and in accordance with the applicable law.

How do we protect your information?

We take appropriate technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encrypting your data in transit and at rest.
• Using secure servers and firewalls.
• Limiting access to your data to authorized personnel only.
• Training our staff on data security and privacy.
• Reviewing our policies and practices regularly.

However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. You are responsible for keeping your password and account details confidential and for notifying us of any suspected breach or misuse.

How do we update our privacy policy?

We may update our privacy policy from time to time to reflect changes in our data practices, legal requirements, or user feedback. We will notify you of any material changes by posting a notice on our website, sending you an email, or using any other means of communication that you have agreed to. The date of the last update will be indicated at the top of this policy. We encourage you to review our privacy policy periodically to stay informed of how we protect your information.

How can you contact us?

If you have any questions or comments about our privacy policy, or if you want to exercise your rights or choices, please contact us using the following details:

PCR Solutions, 64 Rue Darguin, Pétion-Ville, Haiti
T: +(509) 3133-5050
E: info@pcrsolutions.net

We will do our best to address your concerns and resolve any issues that you may have. Thank you for choosing PCR Solutions.